PRIVACY POLICY

Welcome to the Alone Days community!

We know your data is valuable to you and that when you use our services, you’re entrusting it to us so that you can make new connections in the Alone Days community, not so we can sell it to other people. This Privacy Policy is designed to give you all the information you need to understand how we use your data, who we share it with, and how to get ahold of us if you want more information.

Information We Collect:

The Basics

 

When you install Alone Days Counter on your phone, we collect the following information from you:

Your Device ID (On Apple, On Google

Your Country

Your Username

Your Age

Your Gender

Social Media Profiles

The Information We Will Collect If You Choose to Register or Log in to Our Services Using A Social Media Account

 

The app does use third party services that may collect information used to identify you.

Link to privacy policy of third party service providers used by the app

If you choose to register or log in to our services using a social media account, we may have access to certain information about you. Our Services or Apps offer you the ability to register and login using your third party social media account details (like your Google, Apple or Facebook logins). When you choose to do this, we will receive certain profile information about you from your social media provider. The profile Information we receive may vary depending on the social media provider concerned, but will often include your name, e-mail address, friends list, profile picture as well as other information you choose to make public. We will use the information we receive only for the purposes that are described in this privacy policy or that are otherwise made clear to you on the Services or Apps. Please note that we do not control, and are not responsible for, other uses of your personal information by your third party social media provider. We recommend that you review their privacy policy to understand how they collect, use and share your personal information, and how you can set your privacy preferences on their sites and apps.

If you communicate with your friends or with other members of the Alone Days community, we store your chats unless you delete the entire conversation. If you delete the conversation, it will disappear from your history but not from the other person’s. We can’t guarantee that no one has taken a screen shot or recorded your conversations or downloaded anything you shared with them, so be careful with what you share.

 

Being Safe

For the night is dark and full of terrors. Even though we work hard to help you protect your identity , when you interact with other members of the Alone Days Counter community, you do so at your own risk. Be smart with what information you share with other people. If you encounter anyone who you have a problem with, contact us at truatdev@mail.com.

 

How We Use Your Data

We use your data to do four things right now:

To enable you to participate in the Alone Days community

To improve the app by studying how you use our app

To communicate with you

To respond to valid legal requests

 

How We Don’t Use Your Data

We do not use your data to do the following:

Make money selling or licensing your data to other companies

Sell targeted advertisements to you

 We’re not saying it will always be this way and we reserve the right to change our business model, but right now, we’re not working on selling your data or profiting off of it.

 

Who Do We Share Your Data With?

We share your data with the following types of entities:

Our service providers, such as our hosting partners, analytics companies, and technology partners who help make Alone Days work

Law Enforcement and related parties subject to a valid legal request

 If we get acquired by or merge with another company, we’ll share your data with them as well. You’ll know if that happens because we will notify you.

 

How Do We Secure Your Data?

We don’t want to get into specifics, but we work hard to maintain industry standard protections such as firewalls, encryption, and other technologies in order to protect your data. Threats are always evolving, so our security protocols are always evolving to try to keep up with the bad actors. Because of this, we can’t guarantee that your data will always be 100% safe with Alone Days, but we promise we’ll keep changing and growing our protections.

 

How Long Do We Keep Your Data?

Right now, the Alone community is growing at the moment, so we won't delete your data unless you request to delete your account. You can delete your account with the following steps: Settings -> Remove account. Once you delete your account, information about you is deleted, no longer visible to the public, and cannot be recovered.

 

Users Under 13

We do not intentionally collect or maintain personal data from users under the age of 13. If we discover you are under the age of thirteen, unfortunately you can’t keep using Alone Days and we will have to delete your account and all of the data you’ve shared with us. If you become aware that personal data about a person under 13 has been provided to us, please immediately contact us using the details below.

Please note that minimum age requirement will be varied according to the different country/region Alone Days Counter serves.

 

Users Between 13 and 16

Users aged 13-16 need permission from their parents to use Alone Days Counter. In addition, we have made a software partition, and the content that users aged 13-16 can see will be restricted, in order to create a good and healthy community for minors. It is recommended that you provide your real age when signing up.

 

Contact Us

If you need any help understanding this privacy policy and your rights, please reach out to us at truatdev@gmail.com

 

Miscellaneous

We may change this Privacy Policy from time to time. When we do, we’ll let you know. Sometimes, we’ll let you know by revising the date at the top of the Privacy Policy that’s available on our website and mobile application. Other times, we may provide you with additional notice (such as adding a statement to our websites’ homepages or providing you with an in-app notification).

 

Last Updated: Oct, 2021.

 

TERMS OF SERVICE

Last Updated: Oct, 2021

Welcome to Alone Days Counter!

 

We believe in keeping it as easy to understand as possible for our users. So here’s the rules as simple as we can make them for you:

 

We own Alone Days Counter, including all the logos, software code, features, and content we provide. And all those copyrights, trademarks, patents and trade secrets that make up Alone Days Counter.

 

You own your data, your messages, and any content you upload to Alone Days. But we can use your images, your profile, your information, your messages, etc. to help us improve and market Alone Days. For more information on how we handle your data, you can read our Privacy Policy. We tried to keep that simple too.

 

For the operation of the Alone Days Counter App, and the provision of services linked to the Alone Days Counter App, you grant us, for the entire world and for the period during which these General Terms of Use between you and us are in force, free authorisation to host, store, reproduce, display, publish, translate, adapt, sublicence, and/or use, for the purposes of services relating to the Alone Days Counter App (I) any content exchanged within the scope of the use of the Alone Days Counter App, as well as (ii) your user name, your voice, and/or your image, as it is reproduced, where applicable, in said content.

 

For the same purposes and exclusively for those purposes, you give similar consent to use any content generated within the scope of the Alone Days Counter App (in particular within the Chat service) which you may have broadcast publicly through a third-party or parties. In the context of this authorisation, you agree that we may, for instance, use this content for the promotion of the Alone Days Counter App on Social Networking sites on which this content has previously been broadcast by us.

 

Everything you post is public, so don’t share anything you wouldn’t want your mother or the government to see. Be careful what links you click on. We’re not responsible for what happens when you click on a link that isn’t provided and hosted by Alone Days Counter.

 

You are responsible for what happens under your account. Be smart with your account. Don’t share your login information and passwords with anyone you don’t trust because if they do something, you’re still responsible for it.

 

Be good to each other. No racism, sexism, hate speech, promoting violence, guns, drugs, pornography, and other prurient content. Don’t stalk or harass other users. We want people to feel safe sharing their information and identity on Alone Days Counter, but that means everyone being responsible about keeping the community safe, open, and friendly.

 

You must be at least 13 to use Alone Days Counter. If we find out you’re under 13, we’re going to have to terminate your account. Sorry. Come back after your birthday! Please note that minimum age requirement will be varied according to the different country/region Alone Days Counter serves.

 

We reserve the right to boot anyone from the app if they violate these Terms or Service or the Privacy Policy. If you encounter another user who isn’t playing by the rules, you can reach us at truatdev@gmail.com We’ll investigate and take what we consider appropriate action.

 

We do not sell any physical goods on the platform. We sincerely recommend that you do not purchase any items from third parties on our platform. Alone Days Counter will do its best to ensure your safety, but will not be responsible for any unofficial third-party transactions within the platform.

 

Don’t steal other people’s copyrights and post them on Alone Days Counter without their permission. If you think someone has taken your copyrighted material and shared it without your permission or passed it off as their own, get in touch with us so we can investigate. Please include details such as the copyrighted work in question, the name of the person, and any other information that can help us out.

 

Don’t try to hack Alone Days Counter. Don’t use bots on Alone Days Counter. Don’t upload malware to Alone Days Counter. Don’t try to circumvent our security measures (but if you find something, tell us .We love White Hats!). Don’t reverse engineer Alone Days Counter or try to modify it. Seriously. Just have fun.

 

The Serious Legal Stuff:

Indemnity.

If you misuse Alone Days Counter, violate the law, or violate these Terms of Service or the Privacy Policy, and your violation results in loss or damage or a claim or liability against us, you agree to indemnify, defend and hold us harmless from (which means you agree to compensate us for) that loss, damage, claim or liability, including our legal fees and expenses. We may take exclusive charge of the defense of any legal action for which you are required to indemnify us under this section, at your expense. You agree to cooperate in our defense of these actions. We will use reasonable efforts to notify you of any claim for which you are obligated to indemnify us. This section will apply even if you stop using Alone Days Counter or your account is deleted.

 

Disclaimer; Limitation of Liability.

Alone Days Counter IS PROVIDED "AS IS," AND USE OF Alone Days Counter IS AT YOUR SOLE RISK. TO THE EXTENT PERMITTED BY APPLICABLE LAW, WE MAKE NO REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, ABOUT Alone Days Counter OR ANY CONTENT OR SERVICES MADE AVAILABLE THROUGH Alone Days Counter, AND WE SPECIFICALLY DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR AVAILABILITY. SAMETABLE DOES NOT WARRANT THAT YOU WILL BE ABLE TO ACCESS OR USE Alone Days Counter AT THE TIMES OR LOCATIONS OF YOUR CHOOSING; THAT Alone Days Counter WILL BE UNINTERRUPTED OR ERROR-FREE; THAT DEFECTS WILL BE CORRECTED; OR THAT Alone Days Counter OR OUR SERVICE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

 

YOU ACKNOWLEDGE THAT, EXCEPT IN THE CASE OF WILLFUL MISCONDUCT OR GROSS NEGLIGENCE, WE WILL NOT BE LIABLE TO YOU FOR: (1) ANY INCIDENTAL, INDIRECT, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES, REGARDLESS OF THE CAUSE OF ACTION AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; (2) AN AMOUNT IN EXCESS OF $100 OR THE AMOUNTS YOU HAVE PAID US FOR Alone Days Counter DURING THE 6 MONTH PERIOD PRECEDING THE EVENT FIRST GIVING RISE TO LIABILITY, WHICHEVER IS GREATER; OR (3) THE CONDUCT OF THIRD PARTIES, INCLUDING THIRD PARTY SITES OR MOBILE PLATFORM PROVIDERS OR OTHER USERS OF ALONE DAYS COUNTER.

 

Certain state and national laws do not allow some of the exclusion of liability or the warranty disclaimers set forth above. Therefore, the above limitations and disclaimers may not apply to you, and you may have additional rights.

 

Dispute Resolution.

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS AND INCLUDES WAIVER OF A TRIAL BY JURY IN A COURT AND OF THE ABILITY TO BRING ANY CLAIM ON BEHALF OF OTHERS.

 

The “Agreement to Arbitrate” applies to the maximum extent permitted by applicable law. If the laws of your jurisdiction prohibit the application of provisions of this setion not with standing the other session below, those prohibited provisions will not apply to you.

 

In the event of any controversy or claim arising out of or relating to these Terms, including any question about your use of Alone Days Counter or any related services, the parties shall mutually attempt to reach a satisfactory solution. Most user concerns can be resolved by contacting our customer support team . In the unlikely event that we are unable to resolve your concerns and a dispute remains, we each agree to resolve any dispute between us through binding arbitration or small claims court instead of in courts of general jurisdiction.

 

Agreement to Arbitrate;

Exceptions If we cannot resolve our dispute through customer support, YOU AND WE AGREE TO RESOLVE ALL DISPUTES AND CLAIMS BETWEEN US IN INDIVIDUAL BINDING ARBITRATION. This Agreement to Arbitrate is intended to be interpreted broadly, and applies to all legal claims under any legal theory (whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory), and applies to any disputes or claims that you assert or that arise even after you stop using or delete your account for Alone Days Counter, stop using Alone Days Counter, or delete Alone Days Counter application from your mobile device. You and we agree that the arbitrator shall have the exclusive authority to resolve any dispute relating to the interpretation, applicability or enforceability of the terms or formation of these Terms of Service, including whether any dispute between us is subject to this Agreement to Arbitrate and whether all or any part of these terms are invalid. YOU UNDERSTAND THAT YOU AND WE ARE GIVING UP THE RIGHT TO SUE IN COURT AND THE RIGHT TO HAVE A TRIAL BEFORE A JUDGE OR JURY.

 

This setion, however, does not apply to the following types of claims or disputes, which you or we may bring in court in accordance with the section below:

 

Claims of infringement or other misuse of intellectual property rights, including such claims seeking injunctive relief including claims relating to or contesting the validity of our property rights without limitation, trademarks, service marks, copyrights, or trade secrets; and Claims for preliminary injunctive relief for violations of the Terms of Service or the Privacy Policy.

 

This Section does not prevent you from bringing your dispute to the attention of any federal, state, or local government agencies that can, if the law allows, seek relief from us for you. Also, any of us can bring a claim in small claims court either in Santa Clara County, California or the county where you live, or some other place we both agree on, if such claims meets all the requirements to be brought in that court.

 

For non-US Users.

In the event of any controversy or claim arising out of or relating to these Terms, including any question regarding its existence, validity, termination or breach thereof, the parties will mutually attempt to resolve the dispute. If we cannot reach settlement within a period of 60 days, then, upon notice by any party to the other(s), any unresolved controversy or claim shall be settled by arbitration administered by the International Centre for Dispute Resolution (“ICDR”) (www.icdr.org) in accordance with the provisions of its International Arbitration Rules. The place of arbitration shall be in London, England for EU users or Singapore for Non-EU users. The number of arbitrators shall be one. The language to be used in the arbitral proceedings shall be English. Except as may be required by law, neither a party nor its representatives may disclose the existence, content, or results of any arbitration hereunder without the prior written consent of Alone Days Counter. The European Union also operates an online dispute resolution platform which can be found at www.ec.europa.eu/consumers/odr.

 

Class Action Waiver For disputes arising between Alone Days Counter and you, or any other user, that are subject to this Agreement to Arbitrate, you and we agree that we can only bring a claim against each other on an individual basis. NEITHER YOU NOR WE CAN BRING A CLAIM AS A PLAINTIFF OR CLASS MEMBER IN A CLASS ACTION, CONSOLIDATED ACTION, OR REPRESENTATIVE ACTION. THE ARBITRATOR CANNOT COMBINE MORE THAN ONE PERSON’S CLAIM INTO A SINGLE CASE, AND CANNOT PRESIDE OVER ANY CONSOLIDATED, CLASS, OR REPRESENTATIVE ARBITRATION PROCEEDING, UNLESS WE BOTH AGREE OTHERWISE IN WRITING. THE ARBITRATOR’S DECISION OR AWARD IN ONE PERSON’S CASE CAN ONLY AFFECT THE PERSON WHO BROUGHT THE CLAIM, NOT OTHER USERS OF THE GAME, AND CANNOT BE USED TO DECIDE DISPUTES WITH OTHERS. If a court decides that this “Class Action Waiver” subsection is not enforceable or is invalid, then Section 13 shall cease to have effect, however, the remaining portions of the Terms and Conditions will remain in full force and effect.

 

YOU UNDERSTAND THAT YOU WOULD HAVE HAD A RIGHT TO LITIGATE THROUGH A COURT, TO HAVE A JUDGE OR JURY DECIDE YOUR CASE AND TO BE PARTY TO A CLASS OR REPRESENTATIVE ACTION. HOWEVER, YOU UNDERSTAND AND CHOOSE TO HAVE ANY CLAIMS DECIDED INDIVIDUALLY AND ONLY THROUGH ARBITRATION.

 

Service of Process.

To initiate arbitration or any legal proceeding against Alone Days Counter, you must serve initiating documents on Alone Days Counter’s registered agent for service of process at: Alone Days Counter Games, Attn: Legal, PO Box 6623, 135 W. 25th Ave, San Mateo, CA 94403-9991.

 

Changes to this Section 13. Notwithstanding any provision in these Terms to the contrary, we agree that if we make any future change to this Section 13, you may reject any such change by sending us written notice within 30 days of the change to

 

Governing Law.

These Terms of Service are governed under applicable California and United States law. All disputes not subject to the arbitration provision in Section 13 shall be heard in the state and federal courts located in Santa Clara County, California. For non-US users, You agree that these Terms of Service shall be governed by the laws of England, excluding the law of conflicts and the Convention on Contracts for the International Sale of Goods (CISG). However, where the laws of England provide a lower degree of consumer protection than the laws of your country of residence, the consumer protection laws of your country shall prevail. The prevailing party will be entitled to attorneys’ fees and expenses.

 

Miscellaneous.

Except as otherwise expressly set forth in these Terms of Service, in the event that any provision of these Terms of Service shall be held by a court or other tribunal of competent jurisdiction to be unenforceable, such provision will be enforced to the maximum extent permissible and the remaining portions of these Terms of Service shall remain in full force and effect. These Terms of Service constitute and contain the entire agreement between you and us with respect to the subject matter hereof and supersedes any prior oral or written agreements. You agree that these Terms of Service are not intended to confer and do not confer any rights or remedies upon any person other than the parties to these Terms of Service. If we provide a translated version of these Terms of Service or any other terms or policy incorporated or referenced in these Terms of Service, it is for informational purposes only, and the English language meaning will apply. If we do not enforce a provision of these Terms of Service, that does not waive our right to do so later. And, if we do expressly waive a provision of these Terms of Service, that does not mean it is waived for all time in the future. Any waiver must be in writing and signed by both you and us to be legally binding. We may notify you via postings on our website, or via e-mail or via any other contact information you provide to us. Any notices that you provide that do not comply with these requirements shall have no legal effect. To the extent permitted by applicable law, Alone Days Counter shall not be liable for any delay or failure to perform resulting from causes outside the reasonable control of Alone Days Counter, including without limitation any failure to perform hereunder due to unforeseen circumstances or causes beyond Alone Days Counter’s control, such as acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, failures of communication networks, failures of Alone Days Counter as a result of DDOS attacks or other malicious behavior, or shortages of transportation facilities, fuel, energy, labor or materials. Alone Days Counter reserves the sole and exclusive right to assign any or all of its rights and obligations under these Terms of Service, in whole or in part, to any party at any time without any notice. These Terms of Service may not be assigned by you, and you may not delegate your duties under them.

 

Purchases Generally

From time to time, Alone Days Counter may offer products and services for purchase ("in app purchases") through iTunes, Google Play, carrier billing, Alone Days Counter direct billing or other payment platforms authorized by Alone Days Counter. If you choose to make an in app purchase, you will be prompted to confirm your purchase with the applicable payment provider, and your method of payment (be it your card or a third party account such as Google Play or iTunes) (your "Payment Method") will be charged for the in app purchase at the prices displayed to you for the service(s) you've selected as well as any sales or similar taxes that may be imposed on your payments, and you authorize Alone Days Counter or the third party account, as applicable, to charge you. If you purchase an auto-recurring periodic subscription through an in app purchase, your Payment Method will continue to be billed for the subscription until you cancel. After your initial subscription commitment period, and again after any subsequent subscription period, your subscription will automatically continue for an additional equivalent period, at the price you agreed to when subscribing.

 

Auto-Renewal; Automatic Card Payment

Subscriptions are automatically renewed until you terminate or cancel the subscription. When you purchase a subscription, your Payment Method will continue to be billed monthly in advance within 24 hours of the date of the initial purchase at the price you agreed to when initially subscribing. Your card payment information will be stored and subsequently used for the automatic card payments in accordance with the Agreement.

 

Objections to a payment already made should be directed to Customer support if you were billed directly by Alone Days Counter or the relevant third party account such as iTunes and Google Play. You are also be able to object by contacting your bank or payment provider, who can provide further information on your rights as well as applicable time limits.

 

You may unconditionally withdraw your consent to automatic card payments at any time by going to Settings on Alone Days Counter or the relevant third party account, but be advised that you are still obligated to pay any outstanding amounts.

 

If you want to change or terminate your subscription, you will need to log in to your third party account (e.g. Google Play) and follow instructions to terminate or cancel your subscription, even if you have otherwise deleted your account with us or if you have deleted the Alone Days Counter application from your device. Deleting your account on Alone Days Counter or deleting the Alone Days Counter application from your device does not terminate or cancel your subscription; Alone Days Counter will retain all funds charged to your Payment Method until you terminate or cancel your subscription on Alone Days Counter or the third party account, as applicable. If you terminate or cancel your subscription, you may use your subscription until the end of your then-current subscription term, and your subscription will not be renewed after your then-current term expires.

 

Additional Terms that apply if you pay Alone Days Counter directly with your Payment Method

 

If you pay Alone Days Counter directly, Alone Days Counter may correct any billing errors or mistakes that it makes even if it has already requested or received payment. If you initiate a chargeback or otherwise reverse a payment made with your Payment Method, Alone Days Counter may terminate your account immediately in its sole discretion.

 

If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not edit your Payment Method information, terminate or cancel your subscription, you remain responsible for any uncollected amounts and authorize us to continue billing the Payment Method, as it may be updated. This may result in a change to your payment billing dates. In addition, you authorize us to obtain updated or replacement expiration dates and card numbers for your credit or debit card as provided by your credit or debit card issuer. The terms of your payment will be based on your Payment Method and may be determined by agreements between you and the financial institution, credit card issuer or other provider of your chosen Payment Method.

 

Virtual Items.

From time to time, you may be able to purchase a limited, personal, non-transferable, non-sublicensable, revocable license to use "virtual items. Any Virtual Item balance shown in your account does not constitute a real-world balance or reflect any stored value, but instead constitutes a measurement of the extent of your license. Virtual Items do not incur fees for non-use, however, the license granted to you in Virtual Items will terminate in accordance with the terms of this Agreement, when Alone Days Counter ceases providing the Service or your account is otherwise closed or terminated. Alone Days Counter, in its sole discretion, reserves the right to charge fees for the right to access or use Virtual Items and/ or may distribute Virtual Items with or without charge. Alone Days Counter may manage, regulate, control, modify or eliminate Virtual Items at any time. Alone Days Counter shall have no liability to you or any third party in the event that Alone Days Counter exercises any such rights. Virtual Items may only be redeemed through the Service. ALL PURCHASES AND REDEMPTIONS OF VIRTUAL ITEMS MADE THROUGH THE SERVICE ARE FINAL AND NON-REFUNDABLE. The provision of Virtual Items for use in the Service is a service that commences immediately upon the acceptance of your purchase of such Virtual Items. YOU ACKNOWLEDGE THAT Alone Days Counter IS NOT REQUIRED TO PROVIDE A REFUND IN RESPECT OF VIRTUAL ITEMS FOR ANY REASON, AND THAT YOU WILL NOT RECEIVE MONEY OR OTHER COMPENSATION FOR UNUSED VIRTUAL ITEMS WHEN AN ACCOUNT IS CLOSED, WHETHER SUCH CLOSURE WAS VOLUNTARY OR INVOLUNTARY.

 

Refunds.

Generally, all charges for purchases are nonrefundable, and there are no refunds or credits for partially used periods. Purchases of Virtual Items are FINAL AND NON-REFUNDABLE.

 

To request a refund:

If you subscribed using your Apple ID, refunds are handled by Apple, not Alone Days Counter. To request a refund, go to iTunes, click on your Apple ID, select "Purchase history", find the transaction and hit "Report Problem".

 

If you subscribed using your Google Play Store account or through Alone Days Counter directly: please contact customer support with your order number for the Google Play Store (you can find the order number in the order confirmation email or by logging in to Google Wallet) or Alone Days Counter (you can find this on your confirmation email).

 

If you use your right of cancellation (except for purchases made through your Apple ID, which Apple controls), we will refund (or ask Google to refund) all payments received from you, without undue delay and in any case within 14 days of the date when we received notice of your decision to cancel the Agreement. We shall make such refund using the same means of payment as used by you in the initial transaction. In any case, no fees will be charged to you as a result of the refund.

 

You cannot cancel an order for delivery of digital content that is not delivered on a physical medium if order processing has begun with your explicit prior consent and acknowledgement that you will thereby lose your right of cancellation. This applies, e.g., to purchases of Virtual Items. That means that such purchases are FINAL AND NON-REFUNDABLE.

 

Pricing

Alone Days Counter operates a global business and provides services to a diverse community of members. Our pricing structure may vary by region, length of subscription, bundle size, recent in-app promotions and other factors. We frequently test new features and price points to provide members with increased functionality and payment options should they choose to use them.If you have a Alone Days Counter subscription, you may need to cancel your subscription to prevent future payments — see below for details:

 

If you subscribed using your Apple ID (iOS) or Google Play Store account (Android), check out the instructions below on how to cancel.

 

If your account is under review, it’s only a matter of time before it’s checked out by our team. If you’re seeing an error code or error message, you may be experiencing a technical issue with login.

 

How do I cancel my subscription?

 

General notes on cancellation

Deleting the Alone Days Counter app from your phone won’t cancel your subscription — you’ll have to follow the steps below to successfully stop future payments.

Once you do cancel your subscription, you'll be able to use your Alone Days Counter subscription for the remaining days you paid for.

Canceling a subscription doesn't retroactively refund subscription payments, and previously paid subscription fees can’t be prorated based on your cancellation date.

 

How to cancel?

 

Cancellation steps will vary based on the platform you used to subscribe. If you subscribed on your iPhone, follow the steps for iOS, if you subscribed using Google Play account, please follow 'Android'

 

iOS

Open your iPhone Settings

Tap your name, then tap Subscriptions

Select the subscription you want to cancel

Tap Cancel Subscription

 

Android

If you subscribed using your Google Play Store account:

 

Open the Google Play Store on your Android device

Tap the Menu icon and go to Subscriptions

Select the subscription you want to cancel

Tap Cancel subscription